Stay up-to-date on our policies, procedures, and statements.
Since our founding in 1946, we’ve developed standards that reinforce and guide our commitment to always doing the right thing as we fulfill our mission around the world. Click below for detail.
Accessibility
At Kelly, we strive to make our Web sites accessible to all people in order to meet our values of diversity and inclusiveness. As part of meeting this objective, this site includes the following accessibility features:
- Conformance to XHTML 1.0 transitional standards
- CSS is used for presentational formatting
- A sitemap is included
- Text sizes may be defined by the user
We will continually work to improve the accessibility standards of all our websites. For more information, please visit the W3C Web Accessibility Initiative (WAI)
Kelly is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need an accommodations or assistance with any part of the employment process, please call 866.KELLY4U or visit your local branch office.
AI Ethics Principles
To read the AI Ethics Principles, please select your language of choice.
Code of Conduct
Kelly has adopted a Code of Business Conduct and Ethics (the Code) in support of achieving the Company’s Vision, Mission and Shared Values. We share a collective responsibility to conduct ourselves in a legal and ethical manner and to comply with both the letter and the spirit of this Code.
To read the Code of Business Conduct and Ethics, please visit our Investor Relations portal and select your language of choice.
Cookie Policy
Cookie Policy for Kelly Services, Inc. and its subsidiaries (“Kelly Services” or “Kelly")
Revision date: November 2024
Kelly Services Website Cookie Usage
Many Kelly websites use “cookies” to help personalize the online experience. Please refer to the Kelly Cookie Policy for more information.
Corporate Sustainability
Our Corporate Sustainability Policy Statement reinforces our commitment to advocate on behalf of the global workforce, improve our workplaces, contribute to the communities we serve, and ensure that our actions are socially, ethically, and environmentally responsible. Select your language of choice to read the Policy Statement.
Revision date: September 2025
Equal Employment Opportunity
Our Equal Employment Opportunity and Affirmative Action Policy Statement outlines our commitment to ensuring that all qualified employees and applicants are given equal opportunity in all aspects of employment without regard to protected categories under applicable law.
Revision date: January 2026
Global Whistleblower Policy
Health & Safety
It is the policy of Kelly Services, Inc. to promote workplace health and safety. Our vision to provide the world’s best workforce solutions requires us to pursue continuous improvement toward Absolute Zero – zero on-the-job accidents, zero on-the-job injuries, and zero on-the-job illnesses.
Select your language of choice to read our full Health & Safety Policy Statement.
Revision date: August 2017
Human Trafficking and Modern Slavery
Human Rights
This policy and all our working and labor practices are aligned with global initiatives such as the ILO Convention and the UN Guiding Principles on Business and Human Rights. Kelly is a signatory of the United Nations Global Compact and adheres to its principles, including those specifically relating to human rights and labor.
To read the Human Rights Policy, please select your language of choice.
Revision date: September 2025
Legal Attachments
Please read our Legal Attachments.
Privacy
The following information discloses our privacy principles in addition to our practices for gathering, storing, and using your personal information. We encourage you to review this information so that you may understand and consent to how we may collect, use, and share your personal information. Unless you provide sufficient personal information, we may be unable to properly assist you with your workforce solutions or employment requirements.
To read the Privacy Statement, please select your language of choice to view the Statement.
Revision date: March 2025
Recruitment Artificial Intelligence Notice
How Kelly Services Uses AI in Hiring (NYC, IL)
Kelly Services, Inc. (including its affiliates and subsidiaries) is committed to a fair, transparent hiring process. As part of our recruitment process, whether hiring directly or screening and evaluating candidates on behalf of client employers, we may use automated tools that apply artificial intelligence to assist in evaluating job applicants. Recruiters and, where applicable, client employers retain responsibility for final hiring decisions.
The AI tools we use
We use a tool called Alex, developed and provided by Apriora Inc. Alex conducts automated phone or video interviews and generates an evaluation score that recruiters use to screen and evaluate candidates, and which informs progression decisions made by Kelly or, where Kelly is acting on behalf of a client employer, by that client.
The data collected includes your interview responses (audio and video recording and written transcript), your resume or application information, and the job description for the role. We retain interview data and AI-generated outputs in accordance with Kelly Services' record retention policies.
What Alex evaluates
Alex evaluates your interview responses against the qualifications and characteristics set by the recruiter or client for the role (for example, relevant skills, depth of experience, communication clarity, and alignment with the job description). Where video interviews are used, the platform may also analyze session behavior (such as attention patterns) as an interview integrity signal. This does not affect the evaluation score.
Roles where Alex is used
Alex may be used for a range of roles, including permanent, temporary, contract, and direct-hire positions, whether Kelly is the hiring employer or is screening and evaluating candidates on behalf of a client employer.
Bias Audit (New York City)
As required by New York City Local Law 144, an independent auditor has reviewed the automated employment decision tool used by Kelly Services. Kelly Services began using this tool on 18 May 2026. The results of the most recent independent bias audit are available here: AI Assurance Dashboard - Alex
Contact
To request an alternative selection process, a reasonable accommodation, or further information about our data retention policy or use of AI in hiring, please contact ai@kellyservices.com.
Notice under Illinois law
Under the Illinois Human Rights Act (775 ILCS 5/2-102), it is a civil rights violation:
(L) Use of artificial intelligence.
(1) With respect to recruitment, hiring, promotion, renewal of employment, selection for training or apprenticeship, discharge, discipline, tenure, or the terms, privileges, or conditions of employment, for an employer to use artificial intelligence that has the effect of subjecting employees to discrimination on the basis of protected classes under this Article or to use zip codes as a proxy for protected classes under this Article.
(2) For an employer to fail to provide notice to an employee that the employer is using artificial intelligence for the purposes described in paragraph (1).
Terms of Service
These terms and conditions govern the services provided by Kelly Services, Inc.